Identity

Independent service disclosure

AvioSupportDesk is an independent travel assistance business. We are not RBC, Avion Rewards, an airline, or an official rewards help desk.

Independent paid travel assistance. AvioSupportDesk is not affiliated with RBC, Avion Rewards, or any airline. Our assistance fee is separate from supplier charges and is quoted before you agree.

Operator identity

Public pages use the trading name AvioSupportDesk. The contracting legal entity, jurisdiction, and accurate address type must match the owner’s verified records. Until those details are confirmed for publication, treat the mailing address as a mailing address only—not a claim of a staffed walk-in office.

Independence and trademarks

We are not affiliated with, authorized by, or endorsed by Royal Bank of Canada, Avion Rewards, or any airline. Program and airline names appear only to describe the subject of a customer request or educational guide. All trademarks belong to their owners.

Official self-service

Avion Rewards (avionrewards.com) is the official program. AvioSupportDesk is an independent paid assistance service and does not provide official account access, login help, or program decisions.

For account access, official program decisions, and self-service travel tools, use the official Avion Rewards channels. Our phone number is for optional independent assistance, not a substitute for official support.

Official Avion Rewards Travel (not AvioSupportDesk): 1-877-636-2870.

Service limits

We do not claim authority to issue, change, cancel, transfer, or refund every booking. Ticket servicing depends on who issued the ticket and the supplier’s rules. We do not request rewards passwords or one-time codes through public forms.

Our assistance fee is separate from supplier and program charges and is quoted before you agree.